Shipping Policy


Chinese Spring Festival Is Coming!
From Jan 25th to Feb 7th there is no shipping service because of holiday, if you make order during the holiday your order will be shipped after Feb 8th.

Because of COVID-19 all shipping may be delayed for longer delivery time.


Shipping Locations
We can ship to most countries in the Europe & US. Please pay attention to the checkout page as if your address can be shipped.
We kindly remind you to get to know well about the shipping and import policy in your country and region about electronic cigarettes before placing an order.

Shipping and Delivery Estimates
The total time for you to receive your item = processing time + shipping time. All estimates are based on business days.

1. Processing time
There is a processing time of 1-3 business days on most orders. However, the item's stock status can affect the processing time.

In stock products: We ship in-stock orders as soon as possible. Normally, It will be shipped out to you within 1-3 business days if your item is in stock.

Pre-order products: The shipping out time of the pre-orders display on the product page, it is based on the arrival time, and we will process the pre-order by the payment sequence of the presale products.

2. Shipping time
Shipping time depends on the shipping method selected during checkout.

Note: When encountering with force majeure, weekends, holiday periods, the processing of orders will be delayed.